Last Updated: July 7, 2026

Welcome to Goodlume. These Terms of Service govern your use of our website www.waitroses.shop and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms.

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1. ACCEPTANCE OF TERMS
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By accessing, browsing, or purchasing from our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes acceptance of the revised Terms.

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2. ELIGIBILITY
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To use our website and make purchases, you must:
– Be at least 18 years of age or the age of majority in your jurisdiction
– Have the legal capacity to enter into binding contracts
– Provide accurate and complete information when creating an account
– Not be prohibited from using our services under applicable laws

By placing an order, you represent and warrant that you meet all eligibility requirements.

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3. PRODUCT INFORMATION AND PRICING
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Product Descriptions: We make every effort to display our lighting products as accurately as possible. However, actual colors may vary depending on your monitor settings. Product dimensions and specifications are provided for reference and may have slight variations.

Pricing: All prices are listed in USD unless otherwise specified. Prices are subject to change without notice. We reserve the right to correct pricing errors and may cancel orders placed at incorrect prices.

Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice. If a product becomes unavailable after you place an order, we will notify you and provide a full refund.

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4. ORDERING AND PAYMENT
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Order Acceptance: Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to accept or decline any order for any reason, including product availability, errors in product or pricing information, or suspected fraud.

Payment Methods: We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay. Payment must be received before orders are processed and shipped.

Order Cancellation: Once an order has been processed and shipped, it cannot be cancelled. Please contact us immediately if you need to cancel an order that has not yet shipped.

Sales Tax: Applicable sales tax will be added to orders based on your shipping address and local tax regulations.

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5. SHIPPING AND DELIVERY
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Shipping terms are governed by our separate Shipping Policy, which is incorporated into these Terms by reference.

Risk of Loss: Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier. We are not responsible for delays caused by carriers or customs clearance.

Delivery Issues: If you experience issues with delivery, including non-delivery or damaged packages, please contact us within 7 days of the expected delivery date.

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6. RETURNS AND REFUNDS
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Return and refund terms are governed by our separate Return and Refund Policy, which is incorporated into these Terms by reference.

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7. INTELLECTUAL PROPERTY
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All content on our website, including text, graphics, logos, images, product descriptions, and software, is the property of Goodlume or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not:
– Reproduce, distribute, or transmit any content without our written permission
– Use our trademarks or trade dress without express written consent
– Create derivative works from our website content
– Use any data mining, robots, or similar data gathering tools

Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.

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8. USER CONDUCT
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You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or overburden our servers or networks. Prohibited activities include:

– Attempting to gain unauthorized access to our systems
– Interfering with other users’ access to the website
– Uploading viruses, malware, or harmful code
– Collecting personal information of other users
– Engaging in fraudulent activities or misrepresentation
– Violating any applicable laws or regulations

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9. PRODUCT WARRANTIES
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Manufacturer Warranties: Many of our lighting products come with manufacturer warranties. Warranty terms vary by product and manufacturer. Please refer to product packaging or documentation for specific warranty information.

Our Warranty: We warrant that products sold on our website will be free from defects in materials and workmanship at the time of delivery. This warranty does not cover damage caused by misuse, abuse, accidents, or unauthorized modifications.

Disclaimer: EXCEPT AS EXPRESSLY PROVIDED HEREIN, ALL PRODUCTS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

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10. LIMITATION OF LIABILITY
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To the fullest extent permitted by law, Goodlume shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, arising out of or relating to your use of our website or products.

Our total liability to you for any claim arising from your use of our website or products shall not exceed the amount you paid for the specific product giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

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11. INDEMNIFICATION
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You agree to indemnify, defend, and hold harmless Goodlume, its officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:
– Your use of our website
– Your violation of these Terms
– Your violation of any rights of a third party
– Your conduct in connection with our website

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12. GOVERNING LAW AND DISPUTE RESOLUTION
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These Terms shall be governed by and construed in accordance with the laws of [Your State/Province], without regard to its conflict of law provisions.

Any dispute arising from these Terms shall first be attempted to be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

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13. SEVERABILITY
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If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

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14. ENTIRE AGREEMENT
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These Terms, together with our Privacy Policy, Shipping Policy, and Return and Refund Policy, constitute the entire agreement between you and Goodlume regarding your use of our website and supersede all prior agreements and understandings.

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15. CONTACT INFORMATION
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For questions about these Terms of Service, please contact us:

Email: support@waitroses.shop

Mailing Address:
Goodlume
Phone:+1 212-243-0051
Address:138 W 24th St, New York, NY 10011